Ignited Pay is operated by Ignited IO LLC (“Ignited”, “we”, “us”). It runs inside Whop: businesses install it on their Whop account, and the people they pay (“payees”) use it at ignitedpay.com. This policy covers both. Money never passes through us. Payouts, withdrawals and identity checks happen on Whop, under Whop’s privacy policy.
What we collect
From businesses and their teams
- Your Whop user ID, name, username and profile picture, which Whop shares when you open the app.
- Your role in the app (admin, approver, requester or viewer) and your role on the Whop business.
- The business’s Whop ID, name, logo, banner, description and website, so the payee portal can show your brand.
- Payout requests: amount, currency, note, recipient, attached receipts, approvals and rejections, and the Whop transfer ID and status once paid.
- Payroll schedules, approval settings and invite links.
- An activity log of who did what and when, which businesses can export.
From payees
- Your email address, name and role (for example “Designer”).
- Your Whop user ID, if you sign in with Whop.
- The ID of the Whop payout account we create for you, and your automatic-withdrawal settings.
- When you last signed in, and sign-in links, which we store only as a one-way hash and which expire after 20 minutes.
What we never collect
Bank account or card numbers, government ID, or identity documents. You give those to Whop directly, on Whop’s own pages, and we never see them.
How we use it
- To run the service: route requests to the right reviewers, send approved payouts through Whop, and show payees their payments.
- To send emails you ask for, such as sign-in links.
- To keep it secure: check every action against your Whop account and role, and stop abuse such as repeated sign-in requests.
- To answer you when you contact support.
We don’t sell personal information, show ads, or use tracking or analytics cookies.
Whop referral partnership
Ignited is a Whop referral partner. Payout accounts created through Ignited Pay may be linked to Ignited’s partner account, and Whop may pay Ignited a share of the fees Whop earns on them. This does not change what you pay.
Who processes it for us
- Whop: accounts, sign-in, payments, payout accounts, withdrawals and identity checks.
- Cloudflare: our database, sending email, and our domain’s DNS.
- Vercel: hosting the website and app.
Each one only gets what it needs to do its part. Your data may be processed in the United States and other countries where they operate.
Cookies
We set two cookies, and only when you use the payee portal:
pa_portalkeeps you signed in for up to 30 days.pa_oauthprotects “Continue with Whop” sign-in and expires after 10 minutes.
Inside Whop, Whop handles sign-in with its own cookies.
How long we keep it
We keep a business’s data while it uses Ignited Pay, because payout records and the activity log are what the business relies on for its own books. When a business asks us to, we delete its data, except anything we must keep by law. Payees can ask us to delete their profile at any time. Payments already made stay in Whop’s records, and in the paying business’s records.
Your choices and rights
You can ask to see, correct, export or delete your personal information, or object to how we use it. Email support@ignitedpay.comfrom the address you use with us. If you’re a team member or payee, some records belong to the business you work with, so we may need to involve them. Depending on where you live, you may also have the right to complain to your local data protection authority.
Security
Connections are encrypted. Every request inside Whop is verified against Whop’s signed token and your role. Webhooks from Whop are signature-checked. Secrets are kept out of our code. No system is perfectly secure, so if you think something is wrong, tell us right away.
Children
Ignited Pay is for businesses and the adults they pay. It isn’t meant for anyone under 18.
Changes
If we change this policy, we’ll update the date at the top. If a change is significant, we’ll tell businesses inside the app before it takes effect.
Contact
Questions about privacy go to support@ignitedpay.com. For anything else, see Support.